Retail AC²E

After 25+ years of store-level retail management, I’ve watched the craft we love drift away from its core: hands-on service and genuine leadership. As an ICF-certified Life Coach, I fell in love with strategy that sticks—rooted in the day-one basics and practiced in real time, every time. The truth I’ve seen is simple: rules aren’t enough unless they’re integrated into daily actions, consistently and contextually.

The Retail AC²E Program is designed for brick-and-mortar retailers who want more than coverage for the day. It trains teams to step fully into their roles, embrace their job descriptions, and own their responsibilities with energy, clarity, and accountability. Through practical, hands-on coaching, we rebuild the foundation of retail excellence—so employees are engaged, empowered, and consistently delivering exceptional results that boost morale, customer experience, and profits.